A guide to managing challenging interactions
A guide to managing challenging interactions
Apr 20, 2023
realestate.com.au
Tough conversations at work? You’re not alone. If you work in complaints, HR, or people leadership, you know how draining conflict and difficult conversations can be. Join Shiv Martin’s Managing Challenging Interactions Course - a practical program grounded in neuroscience, law, and mediation practice. Learn how to understand behaviour under pressure, de-escalate conflict, manage emotions, and achieve resolution. 🗓️ Online in March 2026 | 👥 In-house Team options available - Queensland based Bu
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