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Designing a Customer-Centric Business Model
1:23:04
YouTubeHarvard Innovation Labs
Designing a Customer-Centric Business Model
Simply defined, a business model is how you deliver value to customers and how you make money in return. The most successful business models capture value in concert with the customer. In this session, originally presented in-person at the Harvard Innovation Labs, you’ll learn how to do just that. Michael Skok, founding partner at Underscore ...
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