Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.

To contact us through the app, you'll need to download the app to your device and then sign in to your account. Use this article for a step-by-step guide.

Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.

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If you're having trouble signing into your Netflix account, choose the option that best matches the issue you're having.

Discover the different streaming plans Netflix offers and how much Netflix costs.

Cancel or pause your Netflix account anytime. If you cancel, you can keep using Netflix until the end of your billing period.

If Netflix isn't working, enter the error code/message or describe the problem in the search bar.

If you never signed up for Netflix or suspect someone is using your payment information for a Netflix account without your consent, please contact us immediately.

Then see the "I'm having trouble signing in to Netflix" section for instructions. If you don’t use a debit or credit card to pay for Netflix, contact us for help.