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TOKYO – SoftBank Corp. has launched a corporate service that uses AI to convert the voices of customers who call in with a harsh speaking voice into a calmer tone.

Labeling and annotation are the foundation of context setting and the invisible backbone of AI, which are quietly shaping the ...

From the “three Ts” of AI to its social first agenda, CMO Suresh Balaji claims the banking giant is “ahead of plan” with its ...

Vida, the leading AI phone agent operating system for enterprises, today announced the release of a major expansion of its ...

Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s ...

Nigeria's regulators mandate instant refunds for failed airtime and data transactions, enhancing consumer protection with ...

Looking for some help with today's NYT Mini crossword? In that case, extra clues and the answers are right here for you.

In an internal memo to employees, Target outlined plans to change how it runs and oversees its nearly 2,000 stores, following ...

Despite pushback from protesters at Monday’s Common Council meeting, Axon is the city of Syracuse’s new license plate reader ...