Two years on from when diginomica last reported on how INGKA Group (IKEA) is using Celonis’ process mining technology to ...

Energy Recovery, which makes energy efficiency and recovery equipment, has automated previously manual carbon accounting ...

One of the founders of ServiceNow, Pat Casey, gives diginomica an ‘on the ground’ assessment of how organizations should be ...

Data, data, everywhere - Zoho's Raju Vegesna reveals the challenges faced by customers who needed to get to grips with data, ...

Agentforce was the big news at Dreamforce, but it’s not all about replacing humans. On the Service Cloud front, equally ...

Docusign VP of product management Rebecca Denman explains how AI is helping to parse contracts to support more agile ...

This week - can enterprise AI reduce hallucinations - and why does the topic get my dander up? California's governor vetoes ...

It's nothing personal - or is it? Peter Coffee of Salesforce considers the future of personalization at scale with a ...

Where are the growth opportunities in technology services? This year's edition of the Tercera 30 paints a picture of an ...

Certinia’s planned Customer Success Agent, Certi, will be designed to identify customer adoption risks and drive contextual ...

Interview - Pure Storage CEO on helping enterprises get to grips with their datasets in an increasingly complex environment ...

As the inevitable first expressions of `yeah, but…’ start emerge about AI, one of IBM’s European Research Directors looks to ...