There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire ...

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing ...

Here are the top 5 features of Xiaomi HyperOS 2, from enhanced AI personalization and seamless device connectivity to ...

The Express US's election exit poll found Donald Trump had 51% of the vote, compared to 47% for Kamala Harris, on the ...

Meta's latest releases include the updated Segment Anything Model 2.1 (SAM 2.1) for image and video segmentation, along with ...

is an ideal setting for this temporary community gathering place that functions as an interactive, participatory archive.

Photo: Loneliness Was a Pandemic stars Emily Sullivan. Photo courtesy of Danny Bristoll / Provided by Emily Owens PR with ...

Donald Trump has won the battleground state of Georgia, the onetime Republican stronghold that had voted for Democrats four ...