Duke Energy also encourages people who use a generator to follow the manufacturer’s instructions and not use them in a closed space, like a garage. The best advice the company can give is to be prepared for the worst.

Duke Energy Carolinas customers will see their electric rates fall starting Jan. 1 as part of an annual adjustment for the cost of fuel used to generate electricity.

Duke Energy is monitoring and preparing for a winter storm system that may cause power outages in some regions of its Indiana system beginning Sunday. “As severe winter weather approaches, we’re encouraging customers to be aware that a  combination of snow,

Myles Harris shares how the utility company is preparing for rapid response needs.