With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

Verizon’s new deal is an unbeatable one because it includes a totally 100% free iPhone 16. Not only that, but you do not have ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon is replying to individual users in its Verizon Support X page, asking them to DM them for assistance, but the company has not yet made an official statement about the problem.

Verizon users were reporting outages across the network Thursday, with the company confirming issues began earlier in the day. Reports on Down Detector surged between 7 a.m. and 1 p.m. ET for the ...

Customers reported another Verizon outage on Monday morning, according to downdetector.com. The initial spike of problems happened around 6:45 a.m. C.T., the website showed.