Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.

Many customers’ phones were in “SOS” mode, meaning they could still text or call 911, but could not otherwise use their ...

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Lots of Verizon users reported their phones were stuck in SOS mode. There might not be a real fix until service is restored ...

More than half of the people reporting issues on DownDetector.com said there are problems with their mobile phones. One-third ...

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Verizon said Monday evening that it had restored all service after an outage left thousands without cell service and phones ...

Verizon customers reported their mobile phone service wasn't working in cities across the U.S., giving them only SOS mode.

Many iPhone users with Verizon reported their phones were in "SOS mode" on Monday. Here's what that means for you.

On Tuesday at Carson High School, students and staff members discussed the cell phone guidelines implemented at the beginning ...

Verizon users were experiencing an outage on Monday morning, causing many to see the SOS icon. Here's what it means.

If your phone's speakers are obstructed by dust or debris, safely remove the obstruction without damaging your phone. Blow ...