Simultaneous editing capabilities aim to streamline website development workflows across design, development and marketing ...

Marketing leaders don’t need more initiatives. They need ruthless clarity on what drives impact — and the conviction to cut ...

As the tech stack grows, so does the risk of complexity without clarity. To avoid chasing trends, leaders must focus on ...

The upcoming webinar “AI-Native Platforms for Customer Experience” will take place online on July 23. The webinar will be led by Forrester Principal Analyst Max Ball and Vijay Verma of Mosaicx ...

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital ...

ASAPP Background ASAPP develops artificial intelligence software for customer experience and contact center operations, primarily targeting enterprise customer service leaders. AI Automation Tools ...

Clio CMO Reagan Attle reveals how narrative-market fit and customer obsession position the legal SaaS for a 100-year industry ...

Figma has announced custom domain support for its Figma Sites feature. According to company officials, the new capability ...

Austin-based Cyara releases next-generation platform to help enterprises validate and monitor AI-driven customer experiences.

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

Fast, personal digital experiences don’t happen by accident, they take clean data, cross-team trust, and a shared plan for ...