Kohl’s (KSS) continues to suffer from a concerning pattern of customer behavior that has impacted its sales for several financial quarters, and the retailer is betting on a bold new plan to reverse ...

In business, most people view customer behavior as one-dimensional—something to be observed and responded to. As a result, marketing efforts become only a reactive process. However, what if you could ...

Sometimes new clients can appear in the strangest of ways. This week, we asked three designers—Hilary Hays Greenhalgh, Amy Lee McArdle and Holly-Beth Potter—the most unusual circumstances in which ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. China’s Xi Jinping and India’s Narendra Modi have sought to reassure each other that they are “partners not ...

Taurus: Today, you may get assigned a job outside your comfort zone. Do not panic, for it is your opportunity to learn something new. Stay calm and focused, and ask for help if you must. This effort ...