Sarah Rumple Mahan, who follows founding editor Ken Niedziela after his retirement, discusses her goals in a Q&A.

Over time, new practice information management software can cure the headaches plaguing your processes and profit line. Here are 25 PIMS solutions. For a downloadable pdf, click here. Editor’s note: ...

Take Charge columnist Dr. Karen E. Felsted is the founder of PantheraT Veterinary Management Consulting. She spent three years as CEO of the National Commission on Veterinary Economic Issues.

Shannon Nowak earned her bachelor’s degree in veterinary technology from Michigan State University. Since she became credentialed, her clinical experience has been exclusively in specialty practices ...

The American Animal Hospital Association has released the latest version of its benchmarking guide “Compensation and Benefits,” a detailed look at pay and perks for all members of the veterinary ...

U.S. veterinary practices are booking fewer visits and struggling to attract new pet owners, according to the 2025 Veterinary Industry Benchmark Report from iVET360. Based on 2024 data collected from ...

Robin Brogdon is the CEO of BluePrints Veterinary Marketing Group, which she launched in 2007 after spending several years building and managing multiple specialty hospitals. In the rapidly advancing ...

Getting Technical columnist Sandy Walsh is a veterinary practice management consultant, speaker and adviser. She is an instructor for Patterson Veterinary Management University and continues to work ...

Ryan Leech is a growth consultant and speaker who helps veterinary businesses navigate change and capture new opportunities. He hosts “The Bird Bath,” a weekly podcast exploring pet health trends, ...

Last year I met a fellow veterinarian who had a problem. Her scheduler erred in booking a house call. As a result, she arrived at the gentleman’s home at the wrong time. She sent the client a few text ...

Sarah Rumple is an award-winning veterinary writer living in Denver, Colorado, and the owner of Rumpus Writing and Editing. She has been a veterinary writer and editor since 2011, when she was hired ...