The issues at Capital One after Citibank acknowledged a problem affecting customers' ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts. It is ...
One day prior, a spokesperson from Capital One had said, “We have made substantial progress in resolving our third-party ...
USA TODAY contacted FIS Global, Capital One’s service provider involved in the outage, on Friday morning. FIS Global said it has “restored access to the applications impacted by the power ...
A power outage and hardware failure at fintech FIS last week delayed deposits and payments at 27 banks, including Capital One.
A local power loss and hardware failure at third-party vendor FIS appears to be at the root of a several-day service interruption that saw thousands of Capital One customers unable to access their ...
Capital One's technical issues had thousands more customers ... offline as quickly as possible," the company, also known as FIS, said in an emailed statement. FIS had previously said one of ...
FIS, a global financial technology firm, announced it is one of the first providers in the fintech industry "certified" to ...
The third-party vendor affected is FIS Global, a provider of financial tech services to a number of major banks, including Capital One. The company said in a statement a power outage was the root ...
It is not clear whether FIS was also involved in the Citi outage. Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings ...
Prior to Friday's statement, Capital One said the company was having issues making deposits and processing payments for some consumers, small businesses and commercial banks. USA TODAY contacted FIS ...