When I first heard the term "Zapponian," I imagined a happy little alien who sends people shoes. My imagination wasn't too far off. Zappos, an online shoe and apparel shop, is a one-stop shop for ...
Today more than ever, customer service really matters. Technology is starting to replace many conventional human interactions, but is that a good thing? We all know robot customer service reps fall ...
LAS VEGAS, July 19, 2019 (GLOBE NEWSWIRE) -- Birthdays only come once a year, but Zappos.com – the customer service company that just happens to sell shoes, clothing, and more – announced today that ...
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