Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right resources, including how to contact Apple support. Lance is an ...

You don't need to have a friend in the tech business to get your computer or device working properly. One of these companies that specialize in remote PC support can help. I've been testing PC and ...

There are a few routes you can take to contact Google for help with a Google-related issue. Google has a customer service number you can call, though it's largely automated. Google Support tutorials ...

It's reasonable to assume that if you reach out to tech support from a legitimate help website, you'll be speaking with a real customer service representative. However, scammers are hijacking pages ...

VMware has made an important feature of the latest and greatest ESXi (a.k.a. the vSphere hypervisor) -- the command-line environment or tech-support mode -- a bit complex to access. (Tech-support mode ...