An efficient patient portal can make a positive difference in a patient's care experience. Patient portals not only allow health systems to meet patients where they are, but also gives them more ...

Patient portals can make or break a positive care experience. As the healthcare sector begins to embrace the idea of patients as consumers, having an efficient and easy to use patient portal is a ...

Learn as you listen to this special podcast produced specifically for Patient Experience Week! HealthLeaders wraps up Patient Experience Week, Dec. 11-15, with a special podcast on patient experience ...

When we think about improving the patient experience, we often think about proven best practices such as nurse leader rounding or post-discharge phone calls. These practices standardize and enhance ...

Hospital chief experience officers and other leaders overseeing patient experience have implemented numerous processes and technologies to improve alignment and innovation, according to a research ...

In today’s rapidly evolving healthcare landscape, patients are seeking more than just effective treatment. They want and even demand comprehensive, personalized and delightful experiences. For ...

Please provide your email address to receive an email when new articles are posted on . Creating the ideal patient experience begins with developing a good team culture. Every part of the patient’s ...

If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

Dana Folstrom, RN, CASC administrator for Mirage Endoscopy Center, a Health Inventures ASC, in Rancho Mirage, Calif., shares the following four ways his ASC has improved the experience of its patients ...