A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer ...
Oracle ORCL has received approval from FedRAMP for an expanded list of Oracle Cloud Infrastructure (“OCI”) services, making more cloud services available to customers in defence, civilian ...
Oracle announced the purchase of LiveLOOK – a real-time, visual collaboration technology for co-browsing and screen sharing. Of course the deal isn’t solidified until the government powers that be ...
Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an ...
STAMFORD, Conn., August 19, 2025--(BUSINESS WIRE)--Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining ...
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