In a push to recover the costs of non-emergency calls to assisted living facilities, the township's fire department wants to ...

Fayette County Fire and EMS launched a partnership with RightSite Health to offer 911 callers telehealth doctor visits, ...

The Southeast Communications Center (SECOMM) is introducing artificial intelligence software to manage non-emergency calls.

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for non-emergency call takers.

The Greenwood Fire Department is asking the city council to implement fees for non-emergency calls to residential care facilities, including for non-emergency lift assists. Daily Journal File Photo ...

BEDFORD — Lawrence County emergency officials are sounding the alarm over a growing trend that is stretching the county’s ...

The Southeast Communications Center (SECOMM) is set to launch Aurelian, an artificial intelligence tool designed to assist ...

WESTFIELD, Ind. (WISH) — An “increasing misuse” of services for non-emergency situations in residential care facilities has set the Westfield City Council on a course to implement fees for ...

ESCAMBIA COUNTY, Fla. (WKRG) — Escambia County officials are reminding residents to only call 9-1-1 in the case of an emergency, noting that operators are fielding too many non-emergency calls.

A Lawrence Douglas County Fire Medical ambulance is pictured in July 2023. The City of Lawrence has approved a change in city code to allow private ambulance companies to perform non-emergency medical ...

IDAHO FALLS — The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has announced a new AI named “Annie” to assist with answering and directing emergency calls. According to a news ...