Explore the critical roles of back office functions in businesses, including settlements, compliance, and IT services, with ...

A negative front-office experience can put your customers in a bad mood and taint their perceptions of your products or services before they even meet you. Your front office and front-office employees ...

A hotel's front office plays a crucial role in guest satisfaction. The front office team has the most interaction with customers throughout the guest life cycle. When the front office operations staff ...

Carol M. Kopp edits features on a wide range of subjects for Investopedia, including investing, personal finance, retirement planning, taxes, business management, and career development. Somer G.

Trading desks could be among the first front office services to be outsourced by the buy-side, according to industry experts. A recent study by global consultancy firm Alpha, suggested half of asset ...

Organizations around the world have been challenged like never before. We've had to rapidly shift business strategies, embrace new ways of engaging with customers and implement new processes and ...

Global custodians are increasingly seeking to evolve their business models, which have traditionally centred on the back-office, to include front-office services. BNP Paribas Securities Services is ...

Broadway Technology, an established provider of high-performance front-office services, reveals that it has hired Dan Romanelli to serve as Head of Relationships. In his new role, Romanelli will be ...

The Nation Staff Savings and Co-operative Society (Sacco) has launched Front Office Services Activity (Fosa), joining an ongoing drive by the co-operative movement to offer a wide range of financial ...