As anyone who has stood in the plane aisle with a heavy bag as the person in front of you takes forever to reorganize the overhead compartment will surely know, boarding early significantly improves ...

Passengers often assume that a delayed boarding announcement reflects a sudden operational problem discovered moments before departure. In reality, by the time a gate agent picks up the microphone to ...

“We would like to begin boarding our flight at this time.” You are familiar with that friendly boarding announcement from the gate agent. Unfortunately, it means the next 45 minutes of your life will ...

JetBlue is rolling out a new “intuitive” boarding process — but frequent flyers say it could make things worse. The airline announced that starting April 29, it will streamline boarding by ...