Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's condition and value.

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Amazon's extended July Prime Day event has come to an end. This year, instead of just two days of solid deals, the sale ran for four days. That's an extra couple of days to fill your cart with ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

After Christmas, shoppers face different return rules at big retailers, Amazon, and local boutiques across Greensboro.

Winn-Dixie is expanding its Amazon return kiosks to 68 more stores across 23 Florida counties. The kiosks allow customers to make box-free, label-free returns and receive a $10 off $50 digital coupon.

When one retail worker clocked in for another weekend shift, they didn't expect to be staring down a wall of cardboard. By Sunday night, their store had collected six towering pallets of Amazon ...