As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Early in my magazine career, I landed an interview with a relatively famous celebrity (who I will not name for reasons that will become obvious). I was desperate to make a good impression, so while ...

One skill I have studied over the course of my 30-year career as a trial lawyer is the art of inquiry. From initial client meetings to preliminary investigation to cross-examination, good information ...